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Returns Policy

 

We want you to be satisfied with your purchase and therefore Theo offers an EASY & NO-HASSLE return policy!

If for any reason you are not satisfied with an item, you may return it for a refund within thirty (30) days of purchase. Shipping and handling fees are non-refundable for non-defective returns. The buyer is responsible for return shipping costs.

Where applicable, any restocking fees are applied according to the total purchase price of the order.

Refunded amounts are non-negotiable, and are calculated according to the purchase price of the items being returned to us. Sales are final for all clearance items.

Items must be returned in their original, unworn condition within thirty (30) days of the purchase date. Items must have all tags still attached and must be received in their original packaging material.  Items must be accompanied by the original invoice. The reason for returning an item (e.g.: sizing error, manufacture defect, etc.) must be clearly stated on the original invoice.

 

 

Dicounted Products/Clearance Lines:

Please Note: No returns accepted on clearance or sale items!

 

If your item fits the above qualifications, please ship any returns to:

Theo Dog Fashion
Pet Island
Austurbraut 2
230 Reykjanesbær
Iceland

 

 

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